Privacy policy

Magical Graphic Privacy Policy

Last updated: September 28, 2024

Introduction

This Privacy Policy describes how Magical Graphic (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from magicalgraphic.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

We collect and use your personal information to provide you with the Services, including to:

  • Process your payments and fulfill your orders
  • Provide customer support and respond to your inquiries
  • Send you marketing and promotional communications
  • Analyze and improve the Services

What Personal Information We Collect

We collect the following types of personal information:

  • Contact details, such as your name, address, phone number, and email
  • Order information, such as your name, billing address, shipping address, payment confirmation, email address, and phone number
  • Account information, such as your username, password, security questions, and other information used for account security purposes
  • Shopping information, such as the items you view, put in your cart, saved into your account like loyalty points, reviews, referrals or gift cards, or purchases
  • Customer support information, such as the information you choose to include in communications with us

Cookies

We use cookies to power and improve the Services, including to remember your actions and preferences. You can manage your cookie preferences by adjusting your browser settings.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

Security and Retention of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We will retain your personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or enforce our agreements.

Your Rights

You have the right to:

  • Access and know what personal information we hold about you
  • Delete your personal information
  • Correct inaccurate personal information
  • Restrict our processing of your personal information
  • Withdraw your consent to our processing of your personal information
  • Appeal our decision if we decline to process your request

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at support@magicalgraphic.com or contact us at 7385 State Rt, Unit #381, Westerville, OH, 43082, US.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.